What We Do
GoodWorks gives retailers the tools and training to compete in an online world. Using new technologies like LightSpeed, the integrated Mobile Point of Sale and Inventory platform, GoodWorks helps forward-thinking businesses reinvent their customer experience and drive sales in a whole new way. Our team of Certified LightSpeed professionals provide personalized sales, training, and support for LightSpeed; deploying complete hardware, software, and workflow solutions for all types of retail and service businesses.
GoodWorks’ mission is to help your business thrive. We get to know your business and design your system right the first time, with room to grow as you do, then we give your staff the training they need to succeed. Our financing plans make it simple to get started – Add more workstations, iPad, mobile POS, eCommerce, or multiple locations as you grow.
GoodWorks has offices in Seattle and Portland and serves businesses throughout the United States. We run our business on LightSpeed.
Contact Us Now so we can best assist you with growing your business.
LightSpeed
The backbone of our solutions is LightSpeed, the next-generation Point-Of-Sale and Inventory platform for Mac. LightSpeed reinvents the in-store shopping experience for today’s iGeneration consumers with a robust, fully-integrated retail system that turns Macs, iPads, and iPhones into cutting edge point of sale and retail management tools. It is multi-user, multi-store, eCommerce-ready and extensible through a developer API so that software never limits retail aspirations.
Ring Up Sales at LightSpeed
LightSpeed’s intuitive POS interface streamlines the sales process. Ring up sales faster and handle returns and exchanges easily. Train new users in 30 minutes. No other POS system makes retail this easy or this powerful.
See The Big Picture
See the whole picture quickly in the LightSpeed Browser. Browse your business as simply as you browse playlists in iTunes. LightSpeed makes it simple to access the data you need to make better business decisions.
Go Mobile
The revolutionary LightSpeed Mobile for iPhone and iPad let’s you meet your customer on the retail floor or in the field. Vanquish lines and redefine customer service with an amazing, customer-focused experience.
Turn On Your World Wide Open Sign
LightSpeed’s eCommerce Module lets you start selling online quickly. Populate your webstore from your existing store database, set special web-only prices, and start selling.
Add New Locations With Ease
LightSpeed’s Multi-Store Modules offer big-box convenience for small and medium businesses with cross-store features that rival the big chains. Cross-store reporting let’s you see what’s happening company wide at a glance.
No Matter What You Sell
LightSpeed can be applied to all kinds of businesses: home decor, fashion boutiques, bike shops, shoe stores, auto parts, skate shops, electronics stores, yarn stores, you name it! In fact, we run GoodWorks on LightSpeed. That’s how we know!
LightSpeed let’s you grow your technology as your business grows. No other point of sale solution gives you this kind of power and expandability for such an attractive price. Contact us now to get started.
LightSpeed Videos
Reinventing Retail with iPad
How Nordstrom’s Treasure & Bond Store are using LightSpeed to Change the Game for Brick and Mortar Stores
Lightspeed Overview
Learn the basics of Lightspeed in just 3 minutes.
Lightspeed Mobile
Check out the exciting features of Lightspeed Mobile.
Lightspeed Mobile Example #1
Sales staff use LightSpeed Mobile to clinch a sale in a fashion boutique.
Lightspeed Mobile Example #2
Sales staff use LightSpeed Mobile to close a sale in a bike shop.
Our Approach
Systems Planning
We design your system right the first time, with room to grow as you do.
Good planning saves time and money so we start by asking the right questions. We’ll walk you through the nitty-gritty: equipment selection, networking, backup, credit card processing, etc. to design a comprehensive system tailored to your needs.
Customization and Data Integration
Hit the ground running
We properly configure your system and test it before it goes live, making sure that your product categories make sense and all of your hardware will work seamlessly, right out of the box.
Our optional Data Import and Migration service handles every aspect of your setup and product entry, making sure your data conforms to the highest data quality standards for search and management. We can migrate your current system to LightSpeed, whether you have 100 products or 100,000.
Training
Learn how to make the most of LightSpeed
We offer onsite and shared-screen training so you can make the most of your system. All of our staff are LightSpeed Certified and receive regular trainings and certifications, so we’re always up to date on the latest features and shortcuts.
GoodWorks can provide customized training including screencasts and reference documentation to ensure all your employees follow consistent workflows.
Continuing Support
If you ever have a question, help is right here.
GoodWorks provides continuing support on demand by phone, share-screen, or onsite billed in 6 minute increments. Whether it’s just a simple question about how something works or a long story problem with trains and apples and whatnot, we’ll get you the answers you need quickly.
Services
Drop & Shop
White Glove Service for Fastest, Easiest Deployment
Our white glove Drop & Shop Service gets your staff selling immediately. We import all of your products and fully configure and test your system in our labs. On the big day, we install your equipment and give your staff basic training before you open your doors. GoodWorks Staff standby onsite to assist and make sure your staff follow best practices from Day One.
Business Backup
Be Prepared for Anything
GoodWorks Business Backup Plans help ensure business continuity; protecting your business from fire, theft, loss of internet, etc.
Business Backup Basic includes Encrypted Offsite Backup of your critical files, Anti-Virus scanning, and a monthly system update and checkup. Business Backup Advanced also includes 2 hour of Support and Training time that rolls over, if unused.
Priority Support
24/7 Emergency Top-Tier Support
Our Priority Support Plan gives your business immediate, all hour access to a dedicated Certified LightSpeed Support Technician. No Emergency Fees or Holiday Hours. GoodWorks guarantees a 10 minute response time for all Priority Support Subscribers.
Custom Applications
Business Process Solutions and Extensions for LightSpeed
Using the LightSpeed API, our Development Team builds custom applications to extend the features of LightSpeed. We can build a solution tailored to your needs adding features and functionality or integrating with your other business software like ERPs, Accounting Packages, eCommerce, etc.
eCommerce Website Development
Tie Your Store and Your Website Together
Our Web Team specializes in building eCommerce websites that reflect your brand’s look and feel, creating a consistent shopping experience between your brick and mortar stores and your website. All tied to your LightSpeed system and your physical inventory for easy management.
Testimonials
If only we had known about GoodWorks! They are a rare breed, combining calm, personality, and tech savvy. Since hiring GoodWorks, our Lightspeed system is working better than ever, but beyond that, I now feel like I have someone to call, who knows our business, when we have a problem. I can’t say enough about my experience with GoodWorks.
Our customers appreciate that we chose a Mac based system and love our Mobile POS. As soon as they see it, they know that we want their shopping experience to be easy. When we ask to email them a receipt, they’re pretty impressed. Frankly, we’re pretty impressed, too.
We started with a single workstation but after 3 months, we added a second admin workstation for our backoffice and a Mobile POS for the floor.
Contact Us
GoodWorks has offices in Seattle and Portland and serves businesses throughout the United States. We are a Certified LightSpeed Solutions Provider. Please contact us so we can start helping you grow your business.
Phone: 800.305.7060
Email Us
Easy financing plans available to help you get the equipment your business needs without big, upfront costs. Contact us to find out more.
